Privacy Policy
Privacy Policy
1. Introduction
Cleansly Inc. ("Cleansly," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and services.
2. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Business details (for service providers)
- Payment information (processed securely via Stripe)
b. Usage Information
- IP address
- Device type and browser
- Pages visited
- Location data (if enabled)
- Time and date of access
c. Account & Transaction Data
- User preferences
- Booked services
- Communications
- Payment history
- Ratings/reviews
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Facilitate job bookings and payments
- Communicate with you (notifications, updates, support)
- Verify identities and prevent fraud
- Analyze usage to improve the platform
- Comply with legal obligations
4. How We Share Your Information
We may share information with:
- Service providers (cleaners/detailed businesses) so they can fulfill your requests
- Third-party vendors (e.g., payment processors like Stripe)
- Legal or regulatory authorities, if required by law
- Affiliates and business partners (with consent)
We never sell your personal data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website usage. You can adjust your browser settings to refuse cookies.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure storage, and access controls. However, no system is 100% secure. Use our platform at your own risk.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold
- Request correction or deletion
- Object to data processing
- Withdraw consent at any time
To make a request, email support@cleanslyapp.com.
8. Children’s Privacy
Cleansly is not intended for users under 18. We do not knowingly collect information from minors.
9. Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new “Effective Date.” Your continued use after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 support@cleanslyapp.com